Your private records: In the undertaking of my work I may keep various details about you, such as your name, address, telephone number, email address, GP and information about your general health and wellbeing. This is recorded only to ensure I provide you with the most appropriate therapy. This information is only accessed by myself to enhance my service to you or to contact you about your appointment.
How I store your information: I store your basic Identification using a password protected computerised system that only I have access to. It can only be accessed by my login details and files are password protected. I back-up all data to a secure drop-box which is also password protected.
Your right to access information: You have the right to request access to all the information I hold about you within 30 days of the request.
Your right to be forgotten: You have the right to request for your details to be deleted. This is not an absolute right because in healthcare legislation I am required to keep your details for longer. In general I keep client details for 8 years after the end of our last contact then they will be securely destroyed.
Clinical Supervision: I have regular supervision with more experienced colleagues in my psychotherapeutic work. In these sessions I am expected to discuss my work but I do not divulge personal client details.
Your consent: Under the General Data Protection Regulation (GDPR) I am required to ask for consent from you to keep your information. This form will be completed at the first consultation.
I pride myself on making sure that the therapies I offer suit my clients needs.
I will only ever use high grade oils in my complementary therapy treatments.
Medicash and Bupa clients welcome.
I can deliver services to you as part of your staff wellbeing strategy.