Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional associations, the Federation of Holistic Therapists and The National Counselling Society, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).
I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
Prior to seeing any of my clients, I will be sending you a pre-screening email asking for information about your health and exposure to COVID-19. This includes:
I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing / sanitising.
It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients' health and safety. Any clients likely to be impacted will be advised as soon as possible.
Please note that while some treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment I will not shake your hand so please do not be offended.
If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.
I am happy to be contacted to discuss any aspect of your treatment during this time. Please contact me via:
Thank you for your support.
Best wishes, Fiona Wilkie, Wellbeing therapies by fiona
Date: 4th August 2020
I pride myself on making sure that the therapies I offer suit my clients needs.
I will treat you with respect and work in your best interests at all times.
Medicash and Bupa clients welcome.
I can deliver services to you as part of your staff wellbeing strategy.